Privacy Policy
Last updated: February 26, 2026
1. Data Controller
The data controller responsible for processing your personal data is:
- Company: SIA Vzukov
- Registration No.: 40203620420
- VAT No.: 40203620420
- Address: Gobas iela 8-5, Riga, LV-1016, Latvia
- Email: sales@vzukov.homes
- Phone: +371 24 825 888
2. Data We Collect
2.1 Order Information
When you place an order, we collect your full name, email address, phone number, delivery address, and payment details. This data is necessary for the performance of the contract between you and SIA Vzukov.
2.2 Contact Forms
When you contact us through our website, email, or phone, we collect the information you provide, including your name, email address, and the content of your message.
2.3 Technical Data
We automatically collect certain technical data when you visit our website, including your IP address, browser type and version, operating system, referral source, visit duration, page views, and navigation paths.
2.4 Cookies
Our website uses cookies and similar technologies. For detailed information, please see our Cookie Policy.
3. Purposes of Processing
- Processing and fulfilling your orders
- Communicating with you regarding your orders and inquiries
- Providing customer support and after-sale service
- Complying with legal obligations (e.g., tax and accounting)
- Improving our website, products, and services
- Preventing fraud and ensuring the security of our services
- Sending marketing communications (only with your explicit consent)
4. Legal Basis for Processing (GDPR Art. 6)
Art. 6(1)(b) — Performance of a Contract
Processing is necessary to fulfill orders, deliver products, and provide customer service.
Art. 6(1)(c) — Legal Obligation
Processing is necessary to comply with tax, accounting, and other legal requirements under Latvian and EU law.
Art. 6(1)(f) — Legitimate Interests
Processing is necessary for our legitimate interests, such as website analytics, fraud prevention, and improving our services, provided these interests are not overridden by your rights.
Art. 6(1)(a) — Consent
Where we process personal data based on your consent (e.g., marketing emails, non-essential cookies), you may withdraw your consent at any time.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Order and transaction data: 5 years from the date of the transaction, as required by Latvian tax legislation.
- Contact form inquiries: 12 months after the inquiry has been resolved, unless a longer period is required for legal purposes.
- Marketing consent data: Until you withdraw your consent.
- Technical and analytics data: 26 months from the date of collection.
6. Your Rights Under the GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
Right of Access
You may request a copy of the personal data we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete data.
Right to Erasure
You may request deletion of your data ("right to be forgotten").
Right to Restriction
You may request restriction of processing in certain circumstances.
Right to Data Portability
You may request your data in a structured, machine-readable format.
Right to Object
You may object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at sales@vzukov.homes. We will respond to your request within 30 days.
7. Supervisory Authority
If you believe that we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with the supervisory authority:
- Authority: Data State Inspectorate of the Republic of Latvia (Datu valsts inspekcija)
- Address: Elijas iela 17, Riga, LV-1050, Latvia
- Website: www.dvi.gov.lv
- Email: info@dvi.gov.lv
8. International Data Transfers
Your personal data is primarily processed within the European Economic Area (EEA). In the event that data is transferred outside the EEA, we ensure that appropriate safeguards are in place, such as:
- EU Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions by the European Commission for the receiving country
- Binding Corporate Rules for intra-group transfers where applicable
9. Related Policies
If you have any questions about this Privacy Policy, please contact us at sales@vzukov.homes or call +371 24 825 888.